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‘Hang up! Click away! Call your bank!’ campaign returns

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Self-styled crime fighter Marc returned in a new television commercial from the Dutch Payments Association, once again taking up the fight against online crime.

Man in yellow jacket poses next to a 'Phishing Patrol' van along a rural road, as a warning against phishing.

The new commercial: Phishing Patrol

Marc went on ‘phishing patrol’ around the country in his van. He had become well known as the face of a television commercial promoting online self-defence. People recognised and trusted him. As soon as he suspected an unsafe situation, our clumsy hero intervened decisively. His actions and slogans — “Hang up! Click away! Call your bank!” — used humour to emphasise how people could defend themselves against online criminals. It was a familiar message presented in a new way.

Never send your debit card!

As fraud figures had fallen sharply in previous years, criminals were looking for new forms of fraud. At the request of the Dutch banks, the Dutch Payments Association focused on one of these forms of fraud in its new campaign.

At the time, criminals were asking people to send in their debit card. They had often already observed the person entering their PIN on another occasion, or the person had entered it online without realising. Sometimes the criminals asked people to send the PIN together with their debit card. Preventing this fraud was very simple and was illustrated in a short television commercial: never send your debit card!

More information is available at veiligbankieren.nl(opens in new window) (in Dutch).

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