Publications

This page contains documents that you can download. Here you will find reports, studies, and other documents, including information about developments in payments and the activities of the Dutch Payments Association.

All downloads

Download: SEPA BIC Overview [xlsx, 42.84 KB] Published on: 8 January 2026
Download: SEPA Direct Debit refunded by consumer, afterwards [pdf, 6.43 MB] Published on: 26 November 2025
Download: SEPA Direct Debit failed: causes on the consumer side [pdf, 6.80 MB] Published on: 26 November 2025
Download: SEPA Direct Debit failed or refunded by consumer: consequences for the creditor [pdf, 9.54 MB] Published on: 26 November 2025
Download: Complete overview of standard SEPA direct debit [pdf, 7.84 MB] Published on: 26 November 2025
Download: BIC table for g-accounts [xlsx, 18.46 KB] Published on: 8 January 2026
Download: FLOR accounts overview – RTGS accounts credit institutions [pdf, 173.07 KB] Published on: 8 January 2026
Download: Step-by-step plan for starting with standard SEPA direct debit – for new direct debit collectors [pdf, 542.57 KB] Published on: 29 July 2025
Download: Thuiswinkel Markt Monitor Q1 2025 [pdf, 325.92 KB] Published on: 29 July 2025
Download: Accessible Banking Monitor [pdf, 1.54 MB] Published on: 8 January 2026
Download: Paying at the counter 2024 [pdf, 720.92 KB] Published on: 8 January 2026
Download: Over-the-counter payment transaction costs 2023 [pdf, 1.63 MB] Published on: 7 January 2026
Download: Tips for an optimal online checkout [pdf, 4.30 MB] Published on: 8 January 2026
Download: SEPA direct debit – one-time authorization – traffic light forms (ZIP file) [zip, 847.42 KB] Published on: 26 November 2025
Download: SEPA direct debit – recurring payment authorization – traffic light forms (ZIP file) [zip, 992.04 KB] Published on: 26 November 2025
Download: Example traffic light forms for one-time SEPA direct debit [pdf, 144.78 KB] Published on: 26 November 2025
Download: Sample traffic light cards for recurring SEPA direct debits [png, 321.52 KB] Published on: 26 November 2025
Download: Example traffic light forms for one-off standard SEPA European direct debit [png, 308.88 KB] Published on: 26 November 2025
Download: Examples of traffic light forms for the recurring SEPA European direct debit [pdf, 107.77 KB] Published on: 26 November 2025
Download: Visiedocument Toonbankbetalingsverkeer 2023 [pdf, 1.46 MB] Published on: 22 January 2026
Download: Addendum bij Convenant Contant Geld [pdf, 127.89 KB] Published on: 7 January 2026
Download: SEPA Credit Transfer Customer-to-Bank Implementation Guidelines for the Netherlands [pdf, 265.11 KB] Published on: 8 January 2026
Download: SEPA Direct Debit Initiation Customer-to-Bank Implementation Guidelines for The Netherlands [pdf, 286.53 KB] Published on: 8 January 2026
Download: Reasoncodes bij Europese incasso; informatie voor incassanten [pdf, 281.04 KB] Published on: 8 January 2026
Download: XML message for Bank to Customer Statement (camt.053) Implementation Guidelines for the Netherlands v1.1 [pdf, 5.01 MB] Published on: 8 January 2026