{"id":5182,"date":"2026-06-04T06:00:00","date_gmt":"2026-06-04T04:00:00","guid":{"rendered":"https:\/\/www.betaalvereniging.nl\/en\/?p=5182"},"modified":"2026-06-11T11:48:45","modified_gmt":"2026-06-11T09:48:45","slug":"banks-are-calling-out-social-media-platforms-for-their-role-in-fraud-and-scams","status":"publish","type":"post","link":"https:\/\/www.betaalvereniging.nl\/en\/news\/banks-are-calling-out-social-media-platforms-for-their-role-in-fraud-and-scams\/","title":{"rendered":"Banks are calling out social media platforms for their role in fraud and scams"},"content":{"rendered":"\n<p class=\"has-intro-font-size\"><strong><strong>Losses from bank help desk fraud rose by more than \u20ac3 million, reaching \u20ac25.8 million in 2025. Losses for bank customers resulting from phishing also increased by \u20ac1.8 million, to nearly \u20ac2.6 million, according to the Dutch Banking Association (NVB).<\/strong><\/strong><\/p>\n\n\n<figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1792\" height=\"1344\" src=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/06\/visual-fraudecijfers-2025-final-10.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Staafdiagram 2021\u20132025 toont fraudeschade: bankhelpdeskfraude blijft het hoogst, met phishing, gestolen of verloren debitcard en card-not-present lager.\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/06\/visual-fraudecijfers-2025-final-10.png 1792w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/06\/visual-fraudecijfers-2025-final-10-300x225.png 300w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/06\/visual-fraudecijfers-2025-final-10-1024x768.png 1024w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/06\/visual-fraudecijfers-2025-final-10-768x576.png 768w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/06\/visual-fraudecijfers-2025-final-10-1536x1152.png 1536w\" sizes=\"auto, (max-width: 1792px) 100vw, 1792px\" \/><\/figure>\n\n\n<p>Big tech and social media platforms can do much more to protect their users against these and other forms of online fraud. That is why Dutch banks are calling on companies such as Meta, TikTok, and Google to take additional measures. Research shows that 70% of all online fraud today begins on social media. Therefore, measures from these very companies are essential to combat fraud and scams.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.nvb.nl\/nieuws\/banken-roepen-socialmediaplatforms-op-meer-te-doen-aan-online-fraudebestrijding\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read the full press release from the NVB (in Dutch)&#8230;<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Losses from bank help desk fraud rose by more than \u20ac3 million, reaching \u20ac25.8 million in 2025. Losses for bank customers resulting from phishing also increased by \u20ac1.8 million, to nearly \u20ac2.6 million, according to the Dutch Banking Association (NVB). Big tech and social media platforms can do much more to protect their users against [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":5183,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"categories":[20],"btv_subject_tax":[17],"class_list":["post-5182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","btv_subject_tax-online-payments"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin  - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Banks are calling out social media platforms for their role in fraud and scams - Dutch Payments Association<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.betaalvereniging.nl\/en\/news\/banks-are-calling-out-social-media-platforms-for-their-role-in-fraud-and-scams\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Banks are calling out social media platforms for their role in fraud and scams\" \/>\n<meta property=\"og:description\" content=\"Losses from bank help desk fraud rose by more than \u20ac3 million, reaching \u20ac25.8 million in 2025. Losses for bank customers resulting from phishing also increased by \u20ac1.8 million, to nearly \u20ac2.6 million, according to the Dutch Banking Association (NVB). 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