{"id":2018,"date":"2017-06-28T17:08:00","date_gmt":"2017-06-28T15:08:00","guid":{"rendered":"https:\/\/www.betaalvereniging.nl\/en\/?p=2018"},"modified":"2026-08-07T01:23:17","modified_gmt":"2026-08-06T23:23:17","slug":"netherlands-leads-eu-online-banking","status":"publish","type":"post","link":"https:\/\/www.betaalvereniging.nl\/en\/news\/netherlands-leads-eu-online-banking\/","title":{"rendered":"Netherlands leads EU in online banking"},"content":{"rendered":"\n<p class=\"has-intro-font-size wp-block-paragraph\">More than nine out of ten people in the Netherlands manage their banking online, <a href=\"http:\/\/thestateofonlinebanking.com\/\">according to Swedish fintech company Trustly <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a>.<br>The payment service provider conducted research in the Netherlands, Sweden, Spain, Italy, France, the United Kingdom and Germany. It surveyed 1,000 respondents aged 18 to 66 in each country. The Dutch are tied with the Swedes, while the Germans finish at the bottom of the ranking.<\/p>\n\n\n<figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"792\" height=\"682\" src=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/Trustly.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Title image with text &#039;The State of Online Banking 2017&#039; on blue-green background, announcing a report on digital banking.\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/Trustly.png 792w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/Trustly-300x258.png 300w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/Trustly-768x661.png 768w\" sizes=\"auto, (max-width: 792px) 100vw, 792px\" \/><\/figure>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-hoogste-vertrouwen-en-tevredenheid\">Highest levels of trust and satisfaction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dutch respondents are more likely to say they trust their bank (86% of respondents) and are satisfied with their bank (88%). More respondents in the Netherlands also consider online banking secure and easy to use than in the other six countries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trustly\u2019s full online research report is available at <a href=\"http:\/\/thestateofonlinebanking.com\">thestateofonlinebanking.com <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-onderzoek-van-het-cbs\">Statistics Netherlands research<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Statistics Netherlands also periodically researches the use of online banking. Its latest study was conducted in 2016 and found that 86% of people in the Netherlands aged over 12 regularly use online banking. <a href=\"https:\/\/www.cbs.nl\/nl-nl\/nieuws\/2015\/11\/tablet-verdringt-bord-van-schoot\">The same was already true in 2014 (in Dutch) <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>More than nine out of ten people in the Netherlands use online banking, putting the country joint first with Sweden in a seven-country survey.<\/p>\n","protected":false},"author":7,"featured_media":2019,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"categories":[20],"btv_subject_tax":[30,6],"class_list":["post-2018","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","btv_subject_tax-account-to-account-payments","btv_subject_tax-special-accounts-and-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin  - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Onderzoek over internetbankieren in verschillende landen - Dutch Payments Association<\/title>\n<meta name=\"description\" content=\"Nederlanders vertrouwen op internetbankieren. Ontdek de resultaten van het onderzoek over internetbankieren van Trustly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.betaalvereniging.nl\/en\/news\/netherlands-leads-eu-online-banking\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Netherlands leads EU in online banking\" \/>\n<meta property=\"og:description\" content=\"Nederlanders vertrouwen op internetbankieren. Ontdek de resultaten van het onderzoek over internetbankieren van Trustly.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.betaalvereniging.nl\/en\/news\/netherlands-leads-eu-online-banking\/\" \/>\n<meta property=\"og:site_name\" content=\"Dutch Payments Association\" \/>\n<meta property=\"article:published_time\" content=\"2017-06-28T15:08:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-06T23:23:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/Trustly.png\" \/>\n\t<meta property=\"og:image:width\" content=\"792\" \/>\n\t<meta property=\"og:image:height\" content=\"682\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@NLbetalen\" \/>\n<meta name=\"twitter:site\" content=\"@NLbetalen\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/netherlands-leads-eu-online-banking\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/netherlands-leads-eu-online-banking\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Netherlands leads EU in online banking\",\"datePublished\":\"2017-06-28T15:08:00+00:00\",\"dateModified\":\"2026-08-06T23:23:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/netherlands-leads-eu-online-banking\\\/\"},\"wordCount\":166,\"image\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/netherlands-leads-eu-online-banking\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/10\\\/Trustly.png\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/netherlands-leads-eu-online-banking\\\/\",\"url\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/netherlands-leads-eu-online-banking\\\/\",\"name\":\"Onderzoek over internetbankieren in verschillende landen - Dutch Payments Association\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/netherlands-leads-eu-online-banking\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/netherlands-leads-eu-online-banking\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/10\\\/Trustly.png\",\"datePublished\":\"2017-06-28T15:08:00+00:00\",\"dateModified\":\"2026-08-06T23:23:17+00:00\",\"author\":{\"@id\":\"\"},\"description\":\"Nederlanders vertrouwen op internetbankieren. 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