{"id":1876,"date":"2018-10-30T12:09:00","date_gmt":"2018-10-30T11:09:00","guid":{"rendered":"https:\/\/www.betaalvereniging.nl\/en\/?p=1876"},"modified":"2026-08-07T00:22:46","modified_gmt":"2026-08-06T22:22:46","slug":"eu-rules-payment-account-fees-transparent-comparable","status":"publish","type":"post","link":"https:\/\/www.betaalvereniging.nl\/en\/news\/eu-rules-payment-account-fees-transparent-comparable\/","title":{"rendered":"New EU rules make payment account fees more transparent and comparable"},"content":{"rendered":"\n<p class=\"has-intro-font-size wp-block-paragraph\">New EU rules designed to make the costs of payment accounts more transparent for consumers will apply from 31 October 2018. Payment account providers\u2014mainly banks\u2014must then comply with the transparency and comparability provisions of the Payment Accounts Directive (PAD).<\/p>\n\n\n<figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/BVNL-FOTO-30-scaled.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Person operates tablet with digital documents on light desk, next to papers and glass of water in quiet office environment.\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/BVNL-FOTO-30-scaled.jpg 2560w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/BVNL-FOTO-30-300x200.jpg 300w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/BVNL-FOTO-30-1024x683.jpg 1024w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/BVNL-FOTO-30-768x512.jpg 768w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/BVNL-FOTO-30-1536x1024.jpg 1536w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/10\/BVNL-FOTO-30-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n<p class=\"wp-block-paragraph\">Payment account providers will be required to inform consumers about the costs of a payment account and related services using standard documents. They must do so both in advance, through a \u2018Fee Information Document\u2019, and annually in arrears, through a \u2018Statement of Fees\u2019.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"fee-information-document\">Fee Information Document<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Dutch Authority for the Financial Markets (AFM), which supervises compliance with the PAD in the Netherlands, explains on <a href=\"https:\/\/www.afm.nl\/nl-nl\/professionals\/onderwerpen\/pad\">its website (in Dutch) <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a> that a payment account provider must give retail customers a Fee Information Document well before they open a payment account. This document sets out the fees for the services most commonly linked to payment accounts in the Netherlands, such as the charges for an account package.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"statement-of-fees\">Statement of Fees<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Payment account providers must also supply an annual Statement of Fees. This lists the fees charged for all services linked to the payment account and any interest rates applied. According to the AFM, every retail account holder must have received such an annual Statement of Fees for the first time by 31 October 2019 at the latest.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"national-list-of-fee-based-services-linked-to-a-payment-account\">National list of fee-based services linked to a payment account<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Payment account providers must use standardised terminology in their consumer communications, as set out in the \u2018<a href=\"https:\/\/zoek.officielebekendmakingen.nl\/stcrt-2018-28380.html\">National list of the most representative services linked to a payment account and subject to a fee (in Dutch) <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a>\u2019. From 31 October, providers must use this terminology in their contractual, commercial and marketing information for consumers, including the Fee Information Document and Statement of Fees described above.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Payment Accounts Directive (PAD) is a European directive that pursues three objectives for consumers within the European Union:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n\n<li>to make the costs of using payment accounts more transparent so they can be compared more easily;<\/li>\n\n\n<li>to make it easier to switch to another payment account provider;<\/li>\n\n\n<li>to guarantee access to a basic payment account for everyone legally resident in the European Union.<\/li>\n\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>From 31 October 2018, EU rules require standard documents that make payment account fees more transparent and easier for consumers to compare.<\/p>\n","protected":false},"author":7,"featured_media":1877,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"categories":[20],"btv_subject_tax":[13,6],"class_list":["post-1876","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","btv_subject_tax-european-legislation","btv_subject_tax-special-accounts-and-services"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin  - 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