{"id":1715,"date":"2020-01-28T15:25:00","date_gmt":"2020-01-28T14:25:00","guid":{"rendered":"https:\/\/www.betaalvereniging.nl\/en\/?p=1715"},"modified":"2026-08-06T23:26:05","modified_gmt":"2026-08-06T21:26:05","slug":"more-than-3-billion-contactless-payments-2019","status":"publish","type":"post","link":"https:\/\/www.betaalvereniging.nl\/en\/news\/more-than-3-billion-contactless-payments-2019\/","title":{"rendered":"More than 3 billion contactless payments in 2019"},"content":{"rendered":"\n

In 2019, 3.04 billion contactless payments were made at Dutch points of sale, with a total value of \u20ac51.3 billion, according to the Dutch Payments Association\u2019s 2019 annual figures <\/path><\/svg><\/span><\/a>. A total of 4.74 billion electronic point-of-sale payments worth \u20ac119 billion were made, 10% more than a year earlier. By the end of the year, 69% of all electronic point-of-sale payments were contactless, compared with 56% a year earlier. Smartphones and wearables were already used for 10% of contactless payments.<\/p>\n\n\n
\"Customer<\/figure>\n\n\n

\u201cContactless payment has become a resounding success in a short period of time: it is inexpensive for businesses and fast and easy for consumers,\u201d says Piet Mallekoote, Managing Director of the Dutch Payments Association. \u201cConsumers also have increasing confidence in the security of contactless payments.\u201d<\/p>\n\n\n\n

The share of point-of-sale payments made using debit cards, credit cards, smartphones and wearables rose from 63% in 2018 to 67% in 2019. Reverse debit card payments at points of sale also increased sharply, rising by more than 44% from 2018 to 6.16 million transactions worth \u20ac310 million.<\/p>\n\n\n\n

\"Infographic<\/figure>\n\n\n\n

More than 200 million Instant Payments<\/h2>\n\n\n\n

Following the roll-out of Instant Payments during 2019, 201 million instant credit transfers were processed. Almost all ordinary single domestic credit transfers made through online or mobile banking were by then Instant Payments, reaching the recipient\u2019s payment account within seconds. Instant Payments are also processed extremely quickly at night, at weekends and on public holidays, including when the recipient banks with a different provider from the sender.<\/p>\n\n\n\n

The seven Dutch banks offering Instant Payments processed almost 2 million instant credit transfers on the busiest day. Within a few months, Instant Payments became the new standard for ordinary domestic credit transfers.<\/p>\n\n\n\n

High confidence, high availability and fewer switchers<\/h2>\n\n\n\n

Consumers gave the overall security of digital banking and payments a rating of 7.7 out of 10, the same as in an earlier survey in 2017. The rating for contactless payments rose from 6.5 to 7.9 for payments made with a debit or credit card, and to 7.2 for contactless smartphone payments.<\/p>\n\n\n\n

The availability of debit card payments, mobile banking and online banking at Dutch banks was again high in 2019. Debit card payments had an availability of 99.89%.<\/p>\n\n\n\n

Use of the Dutch Switching Service declined from 91,000 users in 2018 to 66,000 in 2019. More and more banks were making it quick and easy to switch digitally, a development expected to continue in 2020.<\/p>\n\n\n\n

Download the full infographic (in Dutch)\u2026<\/em><\/a><\/p>\n\n\n\n

View the Dutch Payments Association\u2019s facts and figures for 2019 online\u2026<\/em> <\/path><\/svg><\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The Netherlands recorded 3.04 billion contactless payments in 2019, while Instant Payments quickly became the standard for domestic credit transfers.<\/p>\n","protected":false},"author":7,"featured_media":1149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"categories":[20,22,23],"btv_subject_tax":[30,16,6],"class_list":["post-1715","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-press-release","category-publication","btv_subject_tax-account-to-account-payments","btv_subject_tax-card-payments","btv_subject_tax-special-accounts-and-services"],"acf":[],"yoast_head":"\nFactsheet betalingsverkeer 2019: Cijfers en Feiten - Dutch Payments Association<\/title>\n<meta name=\"description\" content=\"Ontdek de feiten in de Factsheet betalingsverkeer 2019: groei in contactloze betalingen en consumentenvertrouwen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.betaalvereniging.nl\/en\/news\/more-than-3-billion-contactless-payments-2019\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"More than 3 billion contactless payments in 2019\" \/>\n<meta property=\"og:description\" content=\"Ontdek de feiten in de Factsheet betalingsverkeer 2019: groei in contactloze betalingen en consumentenvertrouwen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.betaalvereniging.nl\/en\/news\/more-than-3-billion-contactless-payments-2019\/\" \/>\n<meta property=\"og:site_name\" content=\"Dutch Payments Association\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-28T14:25:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-06T21:26:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/BNL033-website-foto-2b-mobiel.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@NLbetalen\" \/>\n<meta name=\"twitter:site\" content=\"@NLbetalen\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/more-than-3-billion-contactless-payments-2019\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/more-than-3-billion-contactless-payments-2019\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"More than 3 billion contactless payments in 2019\",\"datePublished\":\"2020-01-28T14:25:00+00:00\",\"dateModified\":\"2026-08-06T21:26:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/more-than-3-billion-contactless-payments-2019\\\/\"},\"wordCount\":390,\"image\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/more-than-3-billion-contactless-payments-2019\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/09\\\/BNL033-website-foto-2b-mobiel.jpg\",\"articleSection\":[\"News\",\"Press release\",\"Publication\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/more-than-3-billion-contactless-payments-2019\\\/\",\"url\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/more-than-3-billion-contactless-payments-2019\\\/\",\"name\":\"Factsheet betalingsverkeer 2019: Cijfers en Feiten - 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