{"id":1191,"date":"2022-03-02T21:15:00","date_gmt":"2022-03-02T20:15:00","guid":{"rendered":"https:\/\/www.betaalvereniging.nl\/en\/?p=1191"},"modified":"2026-08-06T21:05:53","modified_gmt":"2026-08-06T19:05:53","slug":"physical-shops-restaurants-average-cost-online-payment","status":"publish","type":"post","link":"https:\/\/www.betaalvereniging.nl\/en\/news\/physical-shops-restaurants-average-cost-online-payment\/","title":{"rendered":"Physical shops and restaurants pay an average of \u20ac0.68 per online payment"},"content":{"rendered":"\n<p class=\"has-intro-font-size wp-block-paragraph\">The Dutch Payments Association and Dutch point-of-sale businesses (retailers, filling stations and hospitality businesses) <a href=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/Rapport-kosten-toonbankbetalingsverkeer-2020-online.pdf\">commissioned a study into the cost of online payments for physical SME shops and restaurants with their own webshops<\/a>. They pay an average of \u20ac0.68 per online payment. This is considerably more than the cost of an in-store payment at the businesses studied, which averages \u20ac0.26 for a debit card, credit card or cash payment.<\/p>\n\n\n<figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1125\" src=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"An employee hands a paper pickup bag to a customer at a counter to complete an order.\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000.jpg 2000w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000-300x169.jpg 300w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000-1024x576.jpg 1024w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000-768x432.jpg 768w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000-1536x864.jpg 1536w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000-500x282.jpg 500w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000-832x468.jpg 832w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000-1280x720.jpg 1280w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/figure>\n\n\n<p class=\"wp-block-paragraph\">For the second time, Panteia studied the cost of online payments for these point-of-sale businesses. The first study covered 2017; the new study examined 2020. Because restaurants made many online sales during the pandemic, they were also included in the new study. Nearly 24,500 shops and restaurants were examined. Together, they processed more than 67 million online transactions worth \u20ac3.6 billion. Online-only shops and large companies with a webshop were not included.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Of the businesses in the study, 90% offer iDEAL as a payment method, while more than one third also accept credit cards, bank transfers and payment on delivery. iDEAL is by far the most widely used method (73% of all online payments), followed at a considerable distance by payment on delivery (13%). Other payment methods are used only sparingly by this type of webshop (4% or less).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The total cost of online payments was \u20ac39.0 million, equivalent to 1.2% of the revenue generated by those payments. For physical SME shops, the cost of an online payment fell by more than 11% in 2020 compared with 2017.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/Rapport-kosten-toonbankbetalingsverkeer-2020-online.pdf\"><em>Read Panteia\u2019s full research report\u2026<\/em><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Physical SME shops and restaurants with their own webshops pay an average of \u20ac0.68 per online payment, according to research commissioned by the Dutch Payments Association and point-of-sale sectors.<\/p>\n","protected":false},"author":7,"featured_media":1194,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"categories":[20,23],"btv_subject_tax":[16,8],"class_list":["post-1191","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-publication","btv_subject_tax-card-payments","btv_subject_tax-cash-payments"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin  - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Rapport kosten van het toonbankbetalingsverkeer in 2020 - Dutch Payments Association<\/title>\n<meta name=\"description\" content=\"Ontdek het rapport kosten van het toonbankbetalingsverkeer. Online betalingen kosten gemiddeld 68 eurocent per transactie.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.betaalvereniging.nl\/en\/news\/physical-shops-restaurants-average-cost-online-payment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Physical shops and restaurants pay an average of \u20ac0.68 per online payment\" \/>\n<meta property=\"og:description\" content=\"Ontdek het rapport kosten van het toonbankbetalingsverkeer. Online betalingen kosten gemiddeld 68 eurocent per transactie.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.betaalvereniging.nl\/en\/news\/physical-shops-restaurants-average-cost-online-payment\/\" \/>\n<meta property=\"og:site_name\" content=\"Dutch Payments Association\" \/>\n<meta property=\"article:published_time\" content=\"2022-03-02T20:15:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-06T19:05:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2025\/09\/pickup-order-winkel-webshop-shutterstock_1854514402-2000.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1125\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@NLbetalen\" \/>\n<meta name=\"twitter:site\" content=\"@NLbetalen\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/physical-shops-restaurants-average-cost-online-payment\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/physical-shops-restaurants-average-cost-online-payment\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Physical shops and restaurants pay an average of \u20ac0.68 per online payment\",\"datePublished\":\"2022-03-02T20:15:00+00:00\",\"dateModified\":\"2026-08-06T19:05:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/physical-shops-restaurants-average-cost-online-payment\\\/\"},\"wordCount\":248,\"image\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/physical-shops-restaurants-average-cost-online-payment\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/09\\\/pickup-order-winkel-webshop-shutterstock_1854514402-2000.jpg\",\"articleSection\":[\"News\",\"Publication\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/physical-shops-restaurants-average-cost-online-payment\\\/\",\"url\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/physical-shops-restaurants-average-cost-online-payment\\\/\",\"name\":\"Rapport kosten van het toonbankbetalingsverkeer in 2020 - Dutch Payments Association\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/physical-shops-restaurants-average-cost-online-payment\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/news\\\/physical-shops-restaurants-average-cost-online-payment\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.betaalvereniging.nl\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2025\\\/09\\\/pickup-order-winkel-webshop-shutterstock_1854514402-2000.jpg\",\"datePublished\":\"2022-03-02T20:15:00+00:00\",\"dateModified\":\"2026-08-06T19:05:53+00:00\",\"author\":{\"@id\":\"\"},\"description\":\"Ontdek het rapport kosten van het toonbankbetalingsverkeer. 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