{"id":4181,"date":"2026-01-22T11:42:51","date_gmt":"2026-01-22T10:42:51","guid":{"rendered":"https:\/\/www.betaalvereniging.nl\/en\/?page_id=4181"},"modified":"2026-02-26T14:59:12","modified_gmt":"2026-02-26T13:59:12","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n\t<div data-name=\"acf\/hero\" class=\"alignfull mt-0\">\n\t\t<div data-component=\"hero-image-square\" class=\"bg-ocean-50\">\n\t<div class=\"flex flex-col items-center py-8 md:py-12 gap-8 md:gap-16 lg:gap-24 ll-container md:flex-row\">\n\t\t<div class=\"w-full space-y-4 \">\n\t\t\t<h1 class=\"text-xl sm:text-2xl font-normal lg:text-3xl\">Frequently asked questions<\/h1>\n\n\t\t\t\t\t\t\t<div class=\"space-y-10\">\n\t\t\t\t\t<div class=\"text-lg\">\n\t\t\t\t\t\t<p>This page provides an overview of frequently asked questions. The questions and answers are organized by topic and provide quick clarity about payments and the association&#8217;s activities.<\/p>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"relative -translate-x-[5%] aspect-552\/480 w-[80%] max-w-[306px] md:max-w-[266px] lg:max-w-[294px]\">\n\t\t\t\t<div class=\"relative w-full h-full overflow-hidden image:absolute image:h-full image:w-full image:object-cover image:mask-hexagon\">\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"638\" src=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/01\/Vriendelijke_helpdesk_medewerkster_met_headset_639025492-1024x638.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"eager\" srcset=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/01\/Vriendelijke_helpdesk_medewerkster_met_headset_639025492-1024x638.jpg 1024w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/01\/Vriendelijke_helpdesk_medewerkster_met_headset_639025492-300x187.jpg 300w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/01\/Vriendelijke_helpdesk_medewerkster_met_headset_639025492-768x478.jpg 768w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/01\/Vriendelijke_helpdesk_medewerkster_met_headset_639025492-1536x956.jpg 1536w, https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2026\/01\/Vriendelijke_helpdesk_medewerkster_met_headset_639025492-2048x1275.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t<span class=\"absolute right-0 top-0 w-auto h-full translate-x-[20%] svg:h-full svg:w-auto\" aria-hidden=\"true\">\n\t\t\t\t\t<svg aria-hidden=\"true\" width=\"263\" height=\"480\" viewBox=\"0 0 263 480\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path opacity=\"0.8\" d=\"M108.671 0.337891C118.22 0.337891 130.762 7.5647 135.698 15.7659L259.419 224.775C264.194 232.895 264.194 247.105 259.419 255.225L135.698 464.234C130.843 472.435 118.22 479.662 108.671 479.662H0L141.928 240.122L0.404557 0.337891H108.59H108.671Z\" fill=\"url(#paint0_linear_6455_12637)\"\/>\n<defs>\n<linearGradient id=\"paint0_linear_6455_12637\" x1=\"57.5093\" y1=\"0.337898\" x2=\"361.898\" y2=\"138.726\" gradientUnits=\"userSpaceOnUse\">\n<stop stop-color=\"#CFFDC0\"\/>\n<stop offset=\"1\" stop-color=\"#6FB6E3\"\/>\n<\/linearGradient>\n<\/defs>\n<\/svg>\n\n\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\t<\/div>\n\n\n\n\t\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Cash payments<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is the maximum amount I can pay in cash?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>From January 1, 2026, the maximum amount that can be paid in cash between a merchant and a consumer is \u20ac3,000. This is a legal requirement to prevent money laundering and tax evasion. Different rules apply between private individuals. You may pay each other more than \u20ac3,000 in cash. However, for private transactions above \u20ac10,000, both parties are required to report this to the Dutch Tax Administration. It is not permitted to circumvent the limit by splitting a payment into several parts, even between private individuals.<br \/>\n<!--EndFragment --><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;cash-payments&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;cash&#x20;payments\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on cash payments\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Digital Mandate Service<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tCan I reverse a debited amount?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>With a <b>standard European direct debit<\/b> (via the <a href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/digital-mandate-service\/\">Digital Mandate Service<\/a>), you can have the amount reversed within <b>8 weeks<\/b> of payment.<\/p>\n<p>With <b>Business Digital Mandate Service<\/b>, it is <b>not possible<\/b> to reverse a payment after it has been processed.<\/p>\n<p>Please note: a reversal does not release you from your payment obligation. If an agreement has been concluded, the collector can still demand payment.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is the difference between direct debit authorizations and other forms of online authorizations, such as a check mark or an iDEAL transaction?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p data-start=\"1122\" data-end=\"1248\">Dutch banks currently offer three ways in which you can authorize collectors to collect from your account:<\/p>\n<ol>\n<li>A <b>signed authorization form<\/b> that complies with the SEPA guidelines for European direct debit authorizations<\/li>\n<li><b>(Digital) Mandate Service<\/b> (recognizable by the logo)<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2016\/01\/Incassomachtigen-sRGB-240x240-1.png\" width=\"56\" height=\"56\" \/><\/li>\n<li>An authorization form (PDF) signed with <b>iDIN Sign<\/b> that complies with the SEPA guidelines for European direct debit authorizations<\/li>\n<\/ol>\n<p>Any of these three methods will give you a valid authorization. Direct debits that have not been made using one of these authorizations can be refunded up to <b>13 months after the debit date<\/b> via your bank, using a procedure known as <i>Melding Onterechte Incasso<\/i> (Unjustified Direct Debit Notification).<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tHow secure is Digital Mandate Service?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Digital Mandate Service uses the same security techniques as online banking. This means that Digital Mandate Service is just as secure as logging in and making payments at your bank.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;digital-mandate-service&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;Digital&#x20;Mandate&#x20;Service\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on Digital Mandate Service\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Digital identity<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhere can iDIN be used?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>iDIN can already be used on more than 300 websites. These organizations have chosen to allow their customers to log in, identify themselves, or confirm their age securely and easily using the trusted login method provided by their bank. <a href=\"https:\/\/www.idin.nl\/consumenten\/waar-idin-gebruiken\/\" target=\"_blank\" rel=\"noopener\">iDIN: Where can I use iDIN?<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is iDIN?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>iDIN was developed by banks for consumers. With iDIN, you can securely log in, identify yourself, and\/or confirm your age with government agencies, insurance companies, and online stores in the same way. In addition, an age check can be performed upon delivery to your door by scanning the iDIN QR code. This is because you are using your bank&#8217;s secure and trusted login method. This means you have far fewer usernames and passwords to remember.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;digital-identity&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;digital&#x20;identity\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on digital identity\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">European legislation<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat are members of the Dutch Payments Association doing with the European Accessibility Act (EAA)?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>The aim of this European Accessibility Act is to ensure that people with disabilities throughout the European Union have the same (online) opportunities and user experience as people without disabilities. The EAA applies to a wide range of products and services, from ticket machines to e-books. The members and partners of the Dutch Payments Association focus on making banking services, ATMs, and other payment terminals (hardware and software) accessible to consumers. The Dutch Payments Association coordinates and supports these efforts.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;european-legislation&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;European&#x20;legislation\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on European legislation\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">IBAN &amp; BIC<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tAre only Dutch banks allowed to issue Dutch IBANs?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>De Nederlandsche Bank issues licenses to payment service providers that are allowed to offer their services in the Netherlands. The correct license or exemption in combination with a BIC that is suitable for the Netherlands is sufficient to be allowed to issue Dutch IBANs. Issuing payment institutions are Dutch or foreign banks, payment institutions, and electronic money institutions.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is a payment service provider?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>A payment service provider is an organization that processes or facilitates payments on behalf of customers. This could be a bank, for example, but also a fintech company that offers payments accounts, transfers money, or issues payment cards.<br \/>\nThey are supervised by DNB as banks, payment institutions, or electronic money institutions and must comply with European regulations.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;iban-and-bic&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;IBAN&#x20;and&#x20;BIC\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on IBAN and BIC\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Payments for all<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tDoes everyone have the right to a bank account?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>The Financial Supervision Act stipulates when someone is entitled to a payments account and when that right no longer applies. Most consumers can open a payments account, even if they have made a mistake in the past. However, the payment service provider may impose conditions. <a href=\"https:\/\/www.basisbankrekening.nl\/\" target=\"_blank\" rel=\"noopener\">Information about basic payments accounts and basic bank accounts<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a>. Individuals on a sanctions list do not have access to a payments account.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is the Accessible Banking program?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>The Accessible Banking program is a support program in which banks and social organizations work closely together to make digital products and services more accessible and to offer more help to customers who have difficulty using digital services. The aim is to enable as many bank customers as possible to manage their everyday payments and banking affairs themselves. This means they must also be able to find the right information and the many forms of support quickly and easily. The program will run until 2030 and has its <a href=\"https:\/\/toegankelijkbankieren.nl\/\" target=\"_blank\" rel=\"noopener\">own website<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a> with more information.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhy was the Accessible Banking program set up?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p><a href=\"https:\/\/www.dnb.nl\/media\/twyi3pla\/impact-digitalisering_nl_web.pdf\" target=\"_blank\" rel=\"noopener\">Research conducted by DNB<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a> (2023) showed that around 2.6 million Dutch people are unable to manage their banking and payment affairs completely independently, for a variety of reasons. They are also often unable to find the existing support options and assistance available to them. The research also showed that people in vulnerable positions are more dissatisfied with everyday banking matters than the average Dutch citizen. That is why banks want to offer more help and raise awareness of this among this target group.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat banking issues do people struggle with?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>The main problems are transferring money, viewing statements and, to a lesser extent, checking balances and withdrawing cash. Most people generally have no trouble paying in stores. The <a href=\"https:\/\/toegankelijkbankieren.nl\/wp-content\/uploads\/sites\/4\/2025\/05\/Monitor-Toegankelijk-Bankieren-2024.pdf\" target=\"_blank\" rel=\"noopener\">Monitor Toegankelijk Bankieren<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a> (2025) explores this issue in depth.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is the sector doing to help?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>In 2023, the banks set up the Accessible Banking program to improve products and services and make help easier to find. They are working together on this program, with Geldmaat and numerous interest groups and social institutions. The program has its <a href=\"https:\/\/toegankelijkbankieren.nl\/\" target=\"_blank\" rel=\"noopener\">own website<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a> with more information.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;payments-for-all&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;accessibility\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on accessibility\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Card payments<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is tap-to-pay?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Tap-to-pay is a quick and easy way to pay by briefly holding your debit card, credit card, mobile phone, or smartwatch close to the payment terminal at the counter. If you pay tap-to-pay with a physical card, you usually don&#8217;t need a PIN code for amounts up to \u20ac50; for amounts above \u20ac50, you always have to enter your PIN code.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;card-payments&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;card&#x20;payments\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on card payments\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Market infrastructure<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tHow often do banks exchange payment orders with each other?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>For instant payments, payment orders are exchanged and settled immediately per transaction. This means that once the instant payment transfer has been completed, the beneficiary can use the amount immediately and, if necessary, spend it straight away. When entering the payment order, the bank indicates whether it will be processed as an instant payment.<\/p>\n<p>For traditional transfers, payment orders are exchanged in groups several times per working day, from Monday to Friday. As soon as the receiving bank receives the payment orders, they are processed and credited to the beneficiary&#8217;s account. The maximum processing time is one working day. It is therefore possible that a payment entered during the day on a working day will be processed within an hour. A payment order entered after closing time on Friday will usually only be processed on Monday.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is a SEPA One Leg Out Instant Credit Transfer (SEPA OLO, also abbreviated as OCT)?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>This is an account-to-account cash transfer in euros to or from a payments account outside SEPA, whereby the bank within SEPA uses a standardized format. The advantage of a SEPA OLO is that all the necessary data for this international transfer is included in that standard format. This allows the payment to be exchanged in a uniform manner between banks that support SEPA OLO. Thanks to this standardization and the use of the instant payment route, the transaction is processed quickly and the beneficiary usually has access to the money almost immediately.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat are the costs of an account-to-account transfer to a payments account outside SEPA?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>There is no general answer to this question. Costs may be charged by both your own bank and the recipient&#8217;s bank. Your own bank can best inform you about the costs that apply in your specific situation.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;market-infrastructure&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;market&#x20;infrastructure\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on market infrastructure\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Online payments<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhen will iDEAL switch to Wero?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>The transition from iDEAL to Wero will start in early 2026. Merchants and consumers will soon see a new logo: iDEAL | Wero. By the end of 2027 at the latest, every iDEAL merchant will have switched to Wero. After that, the iDEAL brand will gradually disappear.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is the difference between iDEAL and Wero?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>iDEAL is an established Dutch payment method via bank transfer. Wero is a new European payment solution based on instant payments and open banking.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tIs BNPL safe for consumers?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Yes, provided it is used responsibly. Pay attention to the terms and conditions and pay on time to avoid additional costs.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is the difference between a digital wallet and a credit card?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>A digital wallet is an app in which you store payment methods (such as a credit card) and which you can use to make tap-to-pay or online payments.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWill the digital euro run on blockchain?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Probably not. The ECB is investigating alternative technologies. DLT is being tested in experiments, but is not a starting point for the digital euro itself.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is the Dutch Payments Association doing with crypto?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>We are not actively involved in crypto initiatives, but are monitoring developments from a distance. Our focus is on ensuring the smooth functioning of regular payments.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tIs blockchain the same as DLT?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>No. Blockchain is a specific form of DLT in which transactions are linked in blocks. DLT is the umbrella term for all types of shared databases.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is the difference between crypto and blockchain?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Crypto refers to digital currencies such as Bitcoin and Ethereum. Blockchain is the technology that makes these currencies possible: a shared, immutable ledger of transactions.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;news&#x2F;banks-week-accessibility&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;online&#x20;payments\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on online payments\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Recieving payments<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tHow does Return Debit Card work on the payment terminal?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<ul>\n<li>Select Return Debit Card\/Refund from the payment terminal menu. An access code\/password is required to access this function.<\/li>\n<li>The customer inserts their debit card into the payment terminal and confirms the transaction amount. This can also be done contactless. The debit card may be different from the one originally used to make the payment. This means that someone else can return a product and use their own debit card for the return transaction.<\/li>\n<li>The message \u201crefund\u201d or \u201crepayment\u201d on the payment terminal and the return receipt indicate that the return payment has been successful.<\/li>\n<li>An authorized cashier signs this return receipt. The cashier gives this return receipt to your customer.<\/li>\n<li>The amount will be credited to their bank account the next business day.<\/li>\n<\/ul>\n<p data-start=\"849\" data-end=\"1076\">Your bank will settle your return PIN transaction with your PIN turnover. Please contact your bank for details. You can view all transactions, both incoming and return PINs, in detail in your payment terminal&#8217;s journal.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhich banks can I sign a debit card contract with?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Merchants can sign a contract with card payment service providers. Card payment service providers can be banks, but also other parties besides banks. Your own bank can help you get started.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;recieving-payments&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;recieving&#x20;payments\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on recieving payments\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Account-to-Account payments<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is a European credit transfer (SEPA Credit Transfer)?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>A <a href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/account-to-account-payments\/sepa-credit-transfers\/\">European credit transfer<\/a> is a payment in euros between IBAN accounts within the SEPA area. Most banks offer this service via online banking, mobile apps, or transfer forms.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat happens if I enter the wrong account number when making a transfer?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>If you transfer money to the wrong IBAN, the money will go to the account holder of that IBAN. First, request a refund by sending a message in a second transfer of 1 euro cent to the same IBAN. If the recipient does not respond, you can ask your own bank about the <a href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/account-to-account-payments\/recovery-transactions\/#procedure-undue-payments\">Procedure for Undue Payments<\/a>. Under certain conditions, this allows your bank to ask the recipient of the payment to refund the amount. If the recipient does not respond within three weeks, your bank may provide you with the recipient&#8217;s name and address details. You can then try to recover the amount from the recipient through a bailiff.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat are Instant Payments?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p><a href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/account-to-account-payments\/instant-payments\/\">Instant Payments<\/a> are direct transfers where the amount is credited to the recipient&#8217;s account within seconds, around the clock and every day of the year, even between different banks and to other EU countries.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat should I do if I am a victim of transfer fraud?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Contact your bank immediately. They can advise you on the steps to take and may launch an investigation.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat is the Procedure for Reversal Entries?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>The <a href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/account-to-account-payments\/recovery-transactions\/#procedure-for-reversal-entries\">Procedure for Reversal Entries<\/a> is intended for situations in which a bank has accidentally executed an incorrect or duplicate transfer, for example due to a technical malfunction. In that case, the bank can use this procedure to transfer the amount back to the original account. This only happens if it is clear that the error lies with the bank and not with the account holder.<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"procedure-for-reversal-entries\" class=\"wp-block-heading\"><\/h2>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;account-to-account-payments&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;Account-to-Account&#x20;payments\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on Account-to-Account payments\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t<div data-name=\"acf\/faq\" >\n\t\t<div class=\"space-y-4\">\n\t\t\t\t\t\t\t<h2 class=\"mb-4 text-xl md:text-2xl break-words\">Special accounts and services<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tA payment service provider is not taking my complaint seriously; what can I do?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Always try to resolve the issue with the payment service provider first. If you cannot reach an agreement, you can submit your complaint to the <a href=\"https:\/\/www.kifid.nl\/\" target=\"_blank\" rel=\"noopener\">Financial Services Complaints Institute<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a> (KiFiD).<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tAm I always entitled to a payments account?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>In principle, every EU resident is entitled to a payments account. This right may be revoked in the event of certain legal violations. For more information, visit <a href=\"https:\/\/www.basisbankrekening.nl\/\" target=\"_blank\" rel=\"noopener\">basisbankrekening.nl<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a>.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tCan the Dutch Payments Association open a payments account for me?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>No, the Dutch Payments Association is not a bank and does not offer accounts. The Dutch Payments Association cannot open a payments account for someone else or apply for one with payment service providers that do offer payments accounts (such as a bank).<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tWhat do I need to arrange myself with the Switch Service?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Visit the <a href=\"https:\/\/www.overstapservice.nl\/\" target=\"_blank\" rel=\"noopener\">overstapservice.nl<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a> to find out what the participating banks will arrange for you and what you need to do yourself.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tI have been scammed by a company; how can I get my money back?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>Only companies registered with the Chamber of Commerce can enter into a contract for iDEAL, card payments, or direct debits. In the case of an account-to-account transfer, the IBAN Name Check tells you which company you are paying. With the company&#8217;s trade name, you can look up the address details yourself at the Chamber of Commerce. You can then reclaim your money through a bailiff. You should also file a complaint (online) against the company and report it to your bank. If there are multiple complaints against the company, its payment service provider may terminate all payment services.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tI have been scammed by someone; does my bank have to give me that person&#8217;s name and address details?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>No, it is not required to do so, but under certain conditions, your bank will assist you in this matter. <a href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/account-to-account-payments\/bank-customer-address-enquiry\/\">Here you can read how and under what conditions you can request the name and address details of someone whose IBAN you know from your own bank<\/a>.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li class=\"\">\n\t\t\t<details  class=\"group bg-ocean-50 hocus:bg-ocean-100 transition-colors\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-bold md:text-md group-hover:underline group-focus-within:underline\">\n\t\t\t\t\t\tThe Dutch Tax Administration or CJIB has debited money from my account without my permission. How can I get this money back?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg last:!mb-0\">\n\t\t\t\t\t<p>The bank must cooperate with a government claim from the Dutch Tax Administration or CJIB. Your bank cannot reverse this debit. The Dutch Tax Administration or CJIB will enforce the government claim if the citizen does not pay after receiving a reminder and a writ of execution. The amount of a single claim may be debited from your account in several smaller amounts. You cannot prevent this. You need part of your income to live on. This part may not be debited. You can check this amount at <a href=\"https:\/\/www.uwbeslagvrijevoet.nl\/\" target=\"_blank\" rel=\"noopener\">uwbeslagvrijevoet.nl<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a>. If you have less than the seizure-free amount left, please call the <a href=\"https:\/\/www.belastingdienst.nl\/wps\/wcm\/connect\/nl\/contact\/content\/belastingdienst-bellen\" target=\"_blank\" rel=\"noopener\">Tax Information Line<span class=\"sr-only\">(opens in new window)<\/span> <span class=\"icon inline-block ml-1 w-[0.875em]\" aria-hidden=\"true\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#000000\" viewBox=\"0 0 256 256\"><path d=\"M228,104a12,12,0,0,1-24,0V69l-59.51,59.51a12,12,0,0,1-17-17L187,52H152a12,12,0,0,1,0-24h64a12,12,0,0,1,12,12Zm-44,24a12,12,0,0,0-12,12v64H52V84h64a12,12,0,0,0,0-24H48A20,20,0,0,0,28,80V208a20,20,0,0,0,20,20H176a20,20,0,0,0,20-20V140A12,12,0,0,0,184,128Z\"><\/path><\/svg><\/span><\/a>.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t\t\t<div class=\"flex justify-end\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n<a\n\tdata-variant=\"link\"\n\tdata-size=\"default\"\n\tclass=\"group inline-flex justify-center items-center gap-2 cursor-pointer text-sm md:text-md transition-[background,border-color,color] min-w-[52px] md:min-w-[60px] min-h-0 md:min-h-0 px-0 md:px-0 pt-2 pb-1 border-b-2 font-bold border-b-transparent text-base-500 hocus:border-b-current\"\n\n\t\n\t\t\thref=\"https&#x3A;&#x2F;&#x2F;www.betaalvereniging.nl&#x2F;en&#x2F;knowledge-base&#x2F;special-accounts-and-services&#x2F;\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\taria-label=\"View&#x20;all&#x20;articles&#x3A;&#x20;More&#x20;on&#x20;special&#x20;accounts&#x20;and&#x20;services\"\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t>\n\t\n\t\t\t<span data-button-text>\n\t\t\tMore on special accounts and services\n\n\t\t\t\t\t<\/span>\n\t\n\t\t\t\t\t\t<span class=\"transition-transform group-hover:translate-x-2 group-focus-visible:translate-x-2 flex items-center justify-center w-[1em] h-[1em] icon \" aria-hidden=\"true\">\n\t\t\t<svg aria-hidden=\"true\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M21.3105 10.9395L21.4141 11.0537C21.8942 11.6429 21.8596 12.5115 21.3105 13.0605L13.5 20.8711L11.3789 18.75L16.6289 13.5H2.25V10.5H16.6289L11.3789 5.25L13.5 3.12891L21.3105 10.9395Z\" fill=\"currentColor\"\/>\n<\/svg>\n\n\t\t<\/span>\n\n\t\t\t\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\n\n\t\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":3362,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"btv_subject_tax":[],"class_list":["post-4181","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin  - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Frequently asked questions - Dutch Payments Association<\/title>\n<meta name=\"description\" content=\"Find answers to frequently asked questions about payments and the activities of the Dutch Payments Association.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions\" \/>\n<meta property=\"og:description\" content=\"Find answers to frequently asked questions about payments and the activities of the Dutch Payments Association.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Dutch Payments Association\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-26T13:59:12+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NLbetalen\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/\",\"url\":\"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/\",\"name\":\"Frequently asked questions - Dutch Payments Association\",\"isPartOf\":{\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/#website\"},\"datePublished\":\"2026-01-22T10:42:51+00:00\",\"dateModified\":\"2026-02-26T13:59:12+00:00\",\"description\":\"Find answers to frequently asked questions about payments and the activities of the Dutch Payments Association.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.betaalvereniging.nl\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact\",\"item\":\"https:\/\/www.betaalvereniging.nl\/en\/contact\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Frequently asked questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/#website\",\"url\":\"https:\/\/www.betaalvereniging.nl\/en\/\",\"name\":\"Dutch Payments Association\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.betaalvereniging.nl\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Frequently asked questions - Dutch Payments Association","description":"Find answers to frequently asked questions about payments and the activities of the Dutch Payments Association.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/","og_locale":"en_US","og_type":"article","og_title":"Frequently asked questions","og_description":"Find answers to frequently asked questions about payments and the activities of the Dutch Payments Association.","og_url":"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/","og_site_name":"Dutch Payments Association","article_modified_time":"2026-02-26T13:59:12+00:00","twitter_card":"summary_large_image","twitter_site":"@NLbetalen","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/","url":"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/","name":"Frequently asked questions - Dutch Payments Association","isPartOf":{"@id":"https:\/\/www.betaalvereniging.nl\/en\/#website"},"datePublished":"2026-01-22T10:42:51+00:00","dateModified":"2026-02-26T13:59:12+00:00","description":"Find answers to frequently asked questions about payments and the activities of the Dutch Payments Association.","breadcrumb":{"@id":"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.betaalvereniging.nl\/en\/contact\/frequently-asked-questions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.betaalvereniging.nl\/en\/"},{"@type":"ListItem","position":2,"name":"Contact","item":"https:\/\/www.betaalvereniging.nl\/en\/contact\/"},{"@type":"ListItem","position":3,"name":"Frequently asked questions"}]},{"@type":"WebSite","@id":"https:\/\/www.betaalvereniging.nl\/en\/#website","url":"https:\/\/www.betaalvereniging.nl\/en\/","name":"Dutch Payments Association","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.betaalvereniging.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/pages\/4181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/comments?post=4181"}],"version-history":[{"count":8,"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/pages\/4181\/revisions"}],"predecessor-version":[{"id":4693,"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/pages\/4181\/revisions\/4693"}],"up":[{"embeddable":true,"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/pages\/3362"}],"wp:attachment":[{"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/media?parent=4181"}],"wp:term":[{"taxonomy":"btv_subject_tax","embeddable":true,"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/btv_subject_tax?post=4181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}