{"id":1701,"date":"2025-09-29T15:07:50","date_gmt":"2025-09-29T13:07:50","guid":{"rendered":"https:\/\/www.betaalvereniging.nl\/en\/?post_type=btv_wiki&#038;p=1701"},"modified":"2026-02-26T10:46:37","modified_gmt":"2026-02-26T09:46:37","slug":"connect","status":"publish","type":"btv_wiki","link":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/","title":{"rendered":"CONNECT"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-why-connect\">Why CONNECT?<\/h2>\n\n\n\n<p>Unforeseen breakdowns and planned maintenance in the <a href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/card-payments\/\" type=\"btv_wiki\" id=\"18\">card payment<\/a> and <a href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/account-to-account-payments\/\" type=\"btv_wiki\" id=\"3108\">account-to-account payment<\/a> infrastructures can occur anywhere, at <a href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/card-payments\/payment-terminals\/\" type=\"btv_wiki\" id=\"2659\">POS terminals<\/a>, in data communication, in transaction processing and at cardholders&#8217; and merchants&#8217; banks. Quick and effective response to disruptions is possible when they can be reported centrally and shared with all relevant payment service providers (PSPs) and merchants.<\/p>\n\n\n\n<p>In CONNECT, the PSP that has a malfunction or is going to perform maintenance reports the event. That information is immediately available to all participants in CONNECT and everyone can take action to deal with the disruption.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"159\" height=\"60\" src=\"https:\/\/www.betaalvereniging.nl\/wp-content\/uploads\/2025\/09\/CONNECT.jpg\" alt=\"\" class=\"wp-image-2378\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-who-can-use-connect\">Who can use CONNECT?<\/h2>\n\n\n\n<p>Any organisation operating in the Dutch infrastructures for either card or <a class=\"internal-link-juicer-keyword-link\" href=\"https:\/\/www.betaalvereniging.nl\/en\/glossary\/a2a\/\">A2A<\/a> payments can participate in CONNECT. These include terminal suppliers, telecom providers, transaction processors and banks. Merchants can join to only receive notifications.<\/p>\n\n\n\n<p>Would you like to join CONNECT? Sign up at <a href=\"mailto:info@betaalvereniging.nl\">info@betaalvereniging.nl<\/a>.<br>The Payments Association can provide a list of all participants upon request.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reporting-in-connect\">Reporting in CONNECT<\/h3>\n\n\n\n<p>As a participant, you yourself report maintenance, incidents and disruptions (planned and unplanned) for your own systems in CONNECT. By doing so, you contribute to quick coordination with other participants and to a stable and reliable payments infrastructure.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-consulting-connect\">Consulting CONNECT<\/h3>\n\n\n\n<p>Everyone in CONNECT receives a notification of a new report via e-mail, so you are immediately informed of planned and unplanned interruptions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-connect-for-merchants\">CONNECT for merchants<\/h3>\n\n\n\n<p>Merchants (businesses and other organisations) can also connect to CONNECT. As a merchant, you will receive notifications about interruptions from other participants that are relevant to you.<\/p>\n\n\n\n<p>A merchant who detects a disruption should report this to the relevant service provider (e.g. the terminal supplier, telecom provider or bank). That service provider can report the disruption in CONNECT.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CONNECT is the central reporting and information platform provided by the Dutch Payments Association, for plannerd maintenance and unplanned disruptions in the infrastructure for card payments (with debit and credit cards) and A2A payments (with credit transfers and direct debits). Through CONNECT, payment service providers keep each other and merchants informed of interruptions, so they can quickly take fallback measures.<\/p>\n","protected":false},"featured_media":981,"parent":6,"menu_order":0,"template":"","meta":{"_acf_changed":true,"editor_notices":[]},"btv_subject_tax":[5],"class_list":["post-1701","btv_wiki","type-btv_wiki","status-publish","has-post-thumbnail","hentry","btv_subject_tax-availability-and-disruptions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin  - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CONNECT - Dutch Payments Association<\/title>\n<meta name=\"description\" content=\"CONNECT is the central platform to report and share payment disruptions and maintenance in Dutch card and A2A infrastructures.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CONNECT\" \/>\n<meta property=\"og:description\" content=\"CONNECT is the central platform to report and share payment disruptions and maintenance in Dutch card and A2A infrastructures.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/\" \/>\n<meta property=\"og:site_name\" content=\"Dutch Payments Association\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-26T09:46:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2022\/12\/toonbank-610x407-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"610\" \/>\n\t<meta property=\"og:image:height\" content=\"407\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NLbetalen\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/\",\"url\":\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/\",\"name\":\"CONNECT - Dutch Payments Association\",\"isPartOf\":{\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2022\/12\/toonbank-610x407-1.jpg\",\"datePublished\":\"2025-09-29T13:07:50+00:00\",\"dateModified\":\"2026-02-26T09:46:37+00:00\",\"description\":\"CONNECT is the central platform to report and share payment disruptions and maintenance in Dutch card and A2A infrastructures.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#primaryimage\",\"url\":\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2022\/12\/toonbank-610x407-1.jpg\",\"contentUrl\":\"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2022\/12\/toonbank-610x407-1.jpg\",\"width\":610,\"height\":407,\"caption\":\"Medewerkster in koffiezaak bedient een tablet-kassasysteem achter de toonbank naast vitrine met broodjes en gebak.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.betaalvereniging.nl\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Knowledge base\",\"item\":\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Availability and disruptions\",\"item\":\"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"CONNECT\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.betaalvereniging.nl\/en\/#website\",\"url\":\"https:\/\/www.betaalvereniging.nl\/en\/\",\"name\":\"Dutch Payments Association\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.betaalvereniging.nl\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"CONNECT - Dutch Payments Association","description":"CONNECT is the central platform to report and share payment disruptions and maintenance in Dutch card and A2A infrastructures.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/","og_locale":"en_US","og_type":"article","og_title":"CONNECT","og_description":"CONNECT is the central platform to report and share payment disruptions and maintenance in Dutch card and A2A infrastructures.","og_url":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/","og_site_name":"Dutch Payments Association","article_modified_time":"2026-02-26T09:46:37+00:00","og_image":[{"width":610,"height":407,"url":"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2022\/12\/toonbank-610x407-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@NLbetalen","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/","url":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/","name":"CONNECT - Dutch Payments Association","isPartOf":{"@id":"https:\/\/www.betaalvereniging.nl\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#primaryimage"},"image":{"@id":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#primaryimage"},"thumbnailUrl":"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2022\/12\/toonbank-610x407-1.jpg","datePublished":"2025-09-29T13:07:50+00:00","dateModified":"2026-02-26T09:46:37+00:00","description":"CONNECT is the central platform to report and share payment disruptions and maintenance in Dutch card and A2A infrastructures.","breadcrumb":{"@id":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#primaryimage","url":"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2022\/12\/toonbank-610x407-1.jpg","contentUrl":"https:\/\/www.betaalvereniging.nl\/en\/wp-content\/uploads\/sites\/4\/2022\/12\/toonbank-610x407-1.jpg","width":610,"height":407,"caption":"Medewerkster in koffiezaak bedient een tablet-kassasysteem achter de toonbank naast vitrine met broodjes en gebak."},{"@type":"BreadcrumbList","@id":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/connect\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.betaalvereniging.nl\/en\/"},{"@type":"ListItem","position":2,"name":"Knowledge base","item":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/"},{"@type":"ListItem","position":3,"name":"Availability and disruptions","item":"https:\/\/www.betaalvereniging.nl\/en\/knowledge-base\/availability-and-disruptions\/"},{"@type":"ListItem","position":4,"name":"CONNECT"}]},{"@type":"WebSite","@id":"https:\/\/www.betaalvereniging.nl\/en\/#website","url":"https:\/\/www.betaalvereniging.nl\/en\/","name":"Dutch Payments Association","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.betaalvereniging.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/btv_wiki\/1701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/btv_wiki"}],"about":[{"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/types\/btv_wiki"}],"up":[{"embeddable":true,"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/btv_wiki\/6"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/media\/981"}],"wp:attachment":[{"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/media?parent=1701"}],"wp:term":[{"taxonomy":"btv_subject_tax","embeddable":true,"href":"https:\/\/www.betaalvereniging.nl\/en\/wp-json\/wp\/v2\/btv_subject_tax?post=1701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}