Banks periodically provide the Dutch Payments Association with information about the availability of their online banking and mobile banking systems. We compile this data and report it as a nation wide average.
Banks carry out maintenance on systems at night. Reporting on the availability of internet banking and mobile banking therefore only coversprime timehours between 7am and 1am:
Prime time on work and Saturdays: from 7am to 1am
Prime time on Sundays and public holidays: from 8 a.m. to 1 a.m.
Availability online banking by bank
Availability mobile banking by bank
Total availability per quarter
Online banking
Mobile banking
Q4 2025
99,90%
99,95%
Q3 2025
99,86%
99,86%
Q2 2025
99,83%
99,78%
Q1 2025
99,95%
99,95%
Banks
The following banks publish their own availability for internet banking, mobile banking and other online banking services: