Is my bank available online?
Banks periodically provide the Dutch Payments Association with information about the availability of their online banking and mobile banking systems. We compile this data and report it as a nation wide average.
Monthly availability by bank
Banks carry out maintenance on systems at night. Reporting on the availability of internet banking and mobile banking therefore only coversprime timehours between 7am and 1am:
- Prime time on work and Saturdays: from 7am to 1am
- Prime time on Sundays and public holidays: from 8 a.m. to 1 a.m.
Availability online banking by bank
Availability mobile banking by bank
Total availability per quarter
| Online banking | Mobile banking | |
|---|---|---|
| Q4 2024 | 99,98% | 99,97% |
| Q3 2024 | 99,90% | 99,87% |
| Q2 2024 | 99,93% | 99,91% |
| Q1 2024 | 99,79% | 99,90% |
Banks
The following banks publish their own availability for internet banking, mobile banking and other online banking services:
- Availability ABN AMRO(opens in new window)
- Availability ASN Bank(opens in new window)
- Availability ING(opens in new window)
- Availability Rabobank(opens in new window)
- Availability Triodos Bank(opens in new window)
Payment chain in the Netherlands, safe and reliable
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