Banks periodically provide Betaalvereniging Nederland with information on the availability of their systems for internet banking and mobile banking. We aggregate this data and report it as a national average.
Banks carry out maintenance on systems at night. Reporting on the availability of internet banking and mobile banking therefore only coversprime timehours between 7am and 1am:
Prime time on work and Saturdays: from 7am to 1am
Prime time on Sundays and public holidays: from 8 a.m. to 1 a.m.
Availability online banking by bank
Availability mobile banking by bank
Totale beschikbaarheid per kwartaal
Internetbankieren
Mobiel bankieren
Q4 2024
99,98%
99,97%
Q3 2024
99,90%
99,87%
Q2 2024
99,93%
99,91%
Q1 2024
99,79%
99,90%
Banks
The following banks publish their own availability for internet banking, mobile banking and other online banking services: